Plan is valid up to 1 year post manufacturer comprehensive warranty ends. Plan is email delivered and auto activated if purchased along with appliance on Amazon. Wear and tear, theft, accessories, intentional damages and brand warranty exclusions are not covered; plan is not valid if purchased standalone. How to claim: Option A: Go to Acko.com >> Enter your mobile number >> file claim.. Option B: C: Download Acko mobile app >> Enter your mobile number >> file claim. Option C: Go to Your Orders on Amazon app >> Get Product Support >> Schedule a repair. Option D: login to www.acko.com